Orange County Chamber of Commerce National Association of Professional Organizers
Women's in Network

Micro Management Costs Money

One of the fastest ways to sabotage effective delegation and employee moral is micro management. Some of the clients I work with are uncomfortable about passing over work because they feel they can do it better or quicker themselves. If that is the case then the manager is missing the point. Managers should “manage” the workflow of their employees not do the work of the employees. There is a great article that Jim Sandler of The Alternative Board gave me called “Who’s got the Monkey“ by William Oncken, Jr. and Donald L. Wass. This article is a discussion about not taking responsibility for your employee’s “monkey”. If you are interested in a copy of this article send me an email at cmc@crollorganizing.com.

How can you avoid this trap? By having the following:

• The right person for the job
• The proper training and resources for the employee

If you do not have a human resources person then it would be worth your while to use an outside service to help screen candidates. Using a service helps reduce the expense of hiring and turnover. Make sure you provide a list of duties and responsibilities for the strafing services so they can send you qualified candidates. Having a list will also help you with training the person and give you a measure to track performance.

Invest the training time upfront. Good training allows you to hand over the reigns with confidence. After all you are the manager and are costing the business valuable time and money if you do not utilize your employees correctly. If you feel the urge to micro manager ask yourself why. Below are some questions to help you get to the root of your apprehension:

• Is the employee the right person for this job?
• If not, do they need additional training to be able to perform the job?
• Would this person be more effective in a different capacity in the company?
• Do I need a different person for this job?
• Have I given the employee the proper tools and resources to complete the job successfully?

Answering these questions will enable you to address the issue and get you on the right track to utilizing your employees. For more information about delegation visit http://crollorganizing.com/Blog/Blog.

Please email your questions to cmc@crollorganizing.com.

Other Posts in May 2008


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