Orange County Chamber of Commerce National Association of Professional Organizers
Women's in Network

About Croll Organizing

Professional Organizer Cynthia Marsh-Croll has experience in:

  • Office Administration
  • Database Management
  • Document Writing
  • Procedure Development in diversified environments



The building blocks for my professional organizing career began while attending Kean College in Union, New Jersey. Here was my first real experience at organizing time, class work and employment so that everything was done efficiently and competently. My reward for all the hard work and perseverance was graduating Magna Cum Laude with a B.S. in Management Science/Marketing. I was invited and gladly accepted to join the PHI KAPPA PHI Honor Society.

This was only the beginning. I had the opportunity to be an administrative assistant to the president of Tom Nigra Talent Management. What made this job unique was interacting with the musicians and club owners. Here is where my database skills first emerged. I assisted in and processed on a monthly basis a 5000 piece direct marketing mailer. Having moved, an opportunity arose in the marketing field. Employed by National Telewire Corporation I was responsible for marketing research as well as planning and scheduling customer orders from inception to completion. Building on these skills in a corporate environment, employed by Computer Associates International, I was an administrative assistant and database administrator for Pre-Conference Education. I developed and acquired many computer, policy and procedural development skills. Customer service, troubleshooting, training and interpersonal communication were among my responsibilities.

Moving to the Hudson Valley in New York gave me the opportunity to expand my horizons and experience a non-profit environment. As the Horton Healthcare Foundation secretary and database administrator, I implemented the conversion from a manual donor tracking system to a computerized one that is still being utilized today. My other accomplishments include developing a filing system, procedures, reports and efficient workflow for this newly created position.

Another rewarding challenge was office administrator for a 77 unit apartment complex. I converted a manual tenant tracking system to a computerized one. My duties included bookkeeping, scheduling and meeting procedural deadlines. Current procedures were refined and new ones implemented to ensure an efficient workflow for the office and tenant related documentation. I composed a procedure manual for the position which is still in use today.

Lastly, being a merchandiser allowed me to experience the retail environment first hand. Scheduling shipments, reading planagrams, zoning and customer service development were just some of my responsibilities.

These sixteen years of experience as an employee and business owner is a resource I will utilize for my clients.

Ms. Marsh-Croll is also a member of the following organizations:

Testimonials
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